COVID 19: 
We are still open for business and processing orders as usual, however we are currently experiencing some postal delays with our shipping provider- Australia post, due to restrictions caused by the global pandemic.
Some parcels- particularly international, are taking longer to arrive than others so please be mindful when placing your order.

Production times
Once received, we aim to dispatch all orders within 5 business days.
You will receive a confirmation email upon ordering, followed by an email containing your tracking number when your order is on its way.
Production times may vary in sale and holiday periods.

Decals may arrive directly from our printers Blond Noir.

Delivery address
Please take care when typing your delivery address into your order, we label your order for delivery using the exact information you provide to us.

Domestic shipping

We use Australia Post tracked shipping for all of our domestic orders. 

Once dispatched, Australia Post may take approximately 2-7 business days to deliver your order, depending on your location within Australia, these times may vary.
Shipment times may vary in sale and holiday periods.

International shipping

We use Australia Post's international tracked shipping service.

Once dispatched, Australia Post may take approximately 7-14 business days for delivery.
Shipment times may vary in sale and holiday periods.

Shipping Insurance
It is also important to highlight that insurance for goods lost or damaged in transit is not included in the shipping costs paid on our products.
It is the responsibility of the purchaser to source their own shipping insurance.

Duties and other fees
Please note that the prices of our products do not include the cost for any import duties, taxes, customs and other fees associated with the purchase of and the delivery of our products. You will be responsible for these fees, if they apply.
Please remember that Isla Dream will not be responsible in any way for Duties or additional charges imposed on your order and we have no control over the amount that will be charged, if any. If you are unsure about any of this, it may be beneficial for you to contact your local customs office for more information.